Cardinal Hume Centre celebrates vital contribution of volunteers

Volunteers at the Cardinal Hume Centre will receive special treatment this week in recognition of the vital work they do to support the Westminster-based charity. The Centre’s volunteers will receive a specially designed thank you card and enjoy an array of edible treats, as part of National Volunteers’ Week (1 – 7 June 2018). The Centre will also release a series of compelling stories daily on social media, highlighting the positive impact of our volunteers and the vast range of opportunities available at the Centre.

The Cardinal Hume Centre has more than 100 regular volunteers supporting its mission to help people to overcome poverty and the threat of homelessness. Together they give more than 300 hours of their time each week. A further 11 volunteers act as our trustees, while additional volunteers from local businesses also help out at the Centre throughout the year.

The charity employs two volunteering co-ordinators who oversee all volunteering activity at the Centre, including recruitment and retention. A key focus of their work involves ensuring that volunteers are regarded as an integral part of the workforce. The charity’s latest survey on volunteering (2016) showed high levels of satisfaction of working at the Centre. Out of 57 volunteers who completed the survey:

  • 90% feel sufficiently informed by the volunteering team and feel that their supervisor prepared them for their role
  • 96% feel their contribution is valued and appreciated by the staff they work with
  • 94% feel they have sufficient training to do their role
  • 93% feel satisfied with the level of support they receive in their role.

Flora Swartland, Volunteer Co-ordinator, said: “Our volunteers contribute enormously to the Cardinal Hume Centre, giving up their precious time to share their skills and experiences with us. The stories we’re showcasing this week give a fantastic insight into the incredible people we recruit, from those in their late teens through to octogenarians. Every single volunteer makes a difference here, as they all seek to give something back to their community. Volunteers’ Week is a fantastic opportunity to say thank you to them all.”

James Bithell, 18, who volunteered weekly in the Centre’s whilst studying for his ‘A’ levels said: “Volunteering at the Cardinal Hume Centre has been hugely valuable to me over the last two years. The highlight for me has to be the bond formed with the team I was placed in. I initially thought I’d just be ‘yet another volunteer’ coming into the Centre and that I’d be viewed differently by the full time staff but that couldn’t have been further from the case. The team warmly welcomed me from day one and, despite only being there once a week, each time I came into the Centre I felt valued. I’d recommend volunteering at the Cardinal Hume Centre because of their welcome, kindness and support.”

Emily Hynes, Volunteer Co-ordinator, said: “We have a wide range of opportunities for volunteers at the Centre, even for those who worry that they don’t have much time to spare. With so many services running at the Centre, there are plenty of ways for people to enjoy new experiences, make friends, work in a team and, of course, make a difference to those who need it most. We hope that Volunteers’ Week will inspire even more people to come and join our happy workplace!”

To find out more about volunteering at the Cardinal Hume Centre, please go to