Volunteer at the Centre

Current Opportunities

Welcome to volunteering at the Cardinal Hume Centre!  We are supported by more than 100 regular volunteers who work in different roles across the Centre and play an integral part in all that we do.  In our last volunteer annual survey, 100% of our volunteers said they would recommend volunteering at the Centre to friends and family!  You too can be a part of our team helping individuals and families overcome poverty and the threat of homelessness. Please take a moment to have a look at the roles we are currently recruiting for.  If you have questions, please contact Emily and Flora in our Volunteering Team on volunteering@cardinalhumecentre.org.uk.

We take the security of your information very seriously.  Our Privacy Notice (click here to read) lays out what information we collect from you, how this will be used, and who will have access to it.  If you have any questions, please get in touch.

All Roles


IT Learning & Development Coach

Volunteers provide ‘floating support’ to adult learners visiting the I.T Suite.  They are also matched with a client for an hour on the same day for up to four months to support them in their IT learning.  You will be given a check list of basic IT skills to go through with the client and some online resources. Volunteers are needed for Mondays, Tuesdays, Thursdays and Friday afternoons.

ESOL (English) Tutors

CELTA qualified English teachers take at least one class a week to entry level students for at least two academic terms.

English Learning Volunteer

CELTA qualified English teachers work one-to-one with entry level students for at least one hour a week and up to 6 months to support them in their English learning.

Job Club

Volunteers provide one-to-one employment support during our busy Job Club which is a drop-in service on Wednesdays in our IT suite.  Tasks include CV writing, online job searching, applications, cover letters and interview preparation.


Homework Club

Our Family Centre welcomes local primary-school children and their parents on Mondays and Friday afternoons to get help with homework and it is very busy! Volunteers work with 1 or 2 children to help them with their homework from school – particularly English, Maths and project work.

After School Club

Our Family Centre welcomes local primary school children on Tuesday and Thursday afternoon for arts and crafts, and indoor and outdoor games. Volunteers work with a small group of children engaging in the activities and promoting a positive experience.

Saturday Club – Family Fun and Learning

Our Family Centre is open in the afternoons for families with children under 12 for arts and crafts, games and other fun activities. Volunteers work as general helpers at the sessions, encouraging and supporting the children and also serving snacks and clearing away. We also look for volunteers who have particular skills to lead workshop sessions – for example origami, yoga, dance, drama or juggling!

Easter, Summer & Christmas programmes
Our popular sessions for primary-school children and their families run during the school holidays. The daily sessions follow a similar pattern to our Saturday Club and often have a theme that links them together – in Summer 2016 our theme was the Rio Olympics.



Advice and Assessment Centre

Volunteers fulfil the administrative/reception role in our Advice and Assessment Centre where all our clients arrive to access services.  Volunteers book appointments, do initial needs assessments and signpost to other services.

Immigration Advice

Volunteers support our busy immigration lawyers. Ideally we are looking for qualified lawyers or people with a recognised qualification in advice. The OISC Level 1 training and qualification is offered to suitable volunteers.


Charity Shop
Our busy shop on Horseferry Road is largely run by volunteers. We sell clothes, books, bric-a-brac, DVDs and more. Training is given so no retail experience is needed for this role, just people who are energetic, friendly and can deliver good customer service!

Hostel Support

We have a 32 bed hostel providing support and accommodation for vulnerable young people aged 16 – 25. Our vision is to provide a personalised package to support young people while they develop their independent living skills and to work with them to achieve their goals and aspirations. Our volunteers work alongside the staff team.


We have various opportunities in our fundraising team that could involve administrative support, including helping with a specific campaign or supporting the team at busy periods such as Christmas.

IT support technician

Help our IT manager with maintenance issues such as keyboards not working, replacing faulty parts, correcting computer faults, printer issues and more. A good up-to-date knowledge of PCs, Internet and software is needed, gained either at work or through supporting friends and family.

Volunteering & ESOL Team admin support
All round administrative support to our busy Volunteering and ESOL teams. A knowledge of Word, Excel, database entry and a friendly confident telephone manner is needed for this essential role.

Volunteer stories

Kory - Family volunteer

Kory volunteers in the Cardinal Hume Centre’s family services as a way to help others he whilst prepares for parenthood.

“The people at the Cardinal Hume Centre were so welcoming and excited to have me. They told me about the services they offered, the people who use them, and how much they relied on volunteers to deliver these incredibly important services. It made me happy to be there and I felt I would actually be contributing to something worthwhile.

I really wanted to get some childcare experience out of volunteering to help me prepare for parenthood. I also wanted to dedicate the time I had to something that would actually impact on other people. My expectations were exceeded! I learnt so much from the experienced staff and the children, too.

I didn’t expect to enjoy getting to know the children’s little faces, personalities, and characters so much, but I did! The people delivering the services are amazing – so very dedicated – and I have made some really good friendships that I will cherish long after my time at the Centre.

Jovan - shop volunteer

Jovan volunteers as a sales assistant in the Cardinal Hume Centre charity shop.

“I wanted to gain experience and develop my customer service skills. I always wanted to work in a charity shop and I think it is the best place to get my career started.

I’ve achieved a lot more than I’d expected to. Working in the shop every day is different, with each day bringing new responsibilities and duties. I’ve also been able to experience some of the Centre’s other services, such as being part of the family centre during the Easter break, and representing the Centre at a careers fair in Kensington.

I also get to meet other volunteers, getting to know them and working as a team. It’s a great feeling when we are appreciated, especially when we’re able to get to our target for the day! My manager is really friendly and supportive, and she keeps me motivated, inspiring me to learn new things each day. And the team’s a great one to work with, and fun loving too!”

If you want to kick start your career, the Cardinal Hume Centre is the best place for you to start.

Jean Newbold

Jean has been volunteering as an English teacher at the Centre for more than 10 years. In that time she’s taught hundreds of people, many of whom have fled terrible atrocities in their home country, enabling to them to better participate in British society. 

“I like teaching. In life I think everyone wants to use their skills, but to be able to use them to help people means that you can really enjoy it. The Centre is a place of mutual respect. I might never hear my students’ whole story, but there is an unspoken knowledge that I am on their side – even if I am not running the Visa service. The classroom is a place where – even if it’s just an hour – they can think of something else.

I don’t always know what happens next, you don’t hear from everyone. But sometimes I bump into students in the street – and when I hear how they are doing it makes me feel so good.”

IT Learning and Development Coach

Apply Now

Time Commitment: Monday ot Tuesday morning (10am-1pm) or afternoon (2 – 4pm). It may be possible to volunteer a full day on either Monday or Tuesday.

Duration: Ideally 6 months

Digital Inclusion provides a crucial resource, helping people to take positive steps to improve their lives, by overcoming digital exclusion, accessing learning and securing work. This role involves being matched to a client, who you will meet weekly, for a 1 ½ hour session, for an initial period of at least six sessions. You will complete a Learning Journey Overview with your client based on the IT Basic Skills Initial Assessment and with support from the Digital Inclusion Coordinator. For the remaining time, we would like you to provide ‘floating support’ to clients visiting the Learning and Employment Hub and support them in their IT tasks.

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Summer Programme Volunteers

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Time Commitment: Tuesday - Thursday, 10.00am - 3.00pm

Duration: 3 weeks, starting from the 6th of August until the 22nd of August.

We will be offering a free programme of activities for low income families with primary school aged children 5-12yrs. Some families do not have a space where there children can freely play, so this is a great resource and an opportunity for all to interact with new people. We are looking for energetic and enthusiastic volunteers to engage and support children in the activities.

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Afterschool Club Volunteer

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Time Commitment: Tuesdays, Wednesdays or Thursdays, 3.30pm - 5.30pm. Now recruiting for the Autumn Term!

Duration: Ideally two academic terms

From 3.30 – 5.30pm on Tuesdays, Wednesdays and Thursdays, we welcome around 10 local primary aged children for ‘After School Club’ where they can use computers, do arts and crafts activities, cooking, games and play in a great indoor and outdoor space. The club encourages and develops children’s social and independent skills.

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Homework Club Volunteer

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Time Commitment: Mondays or Fridays, 3.30 – 5.30pm. Now recruiting for the Autumn Term!

Duration: Ideally two academic terms

On Mondays and Fridays during academic term time, we welcome a group of primary aged children and their parents, mostly from migrant and refugee backgrounds, after school to help them with their homework. We are seeking new volunteers to join our friendly group to support the children in their learning. You will sit on a table with 1-2 children and provide help with their homework, maths and English work mostly, and some reading.

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Family Fun & Learning - Saturday Club

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Time Commitment: Occasional Saturdays across the term. Now recruiting for the Autumn Term 2019.

Duration: Ideally two academic terms (6 months)

The club is for children under 12. Volunteers engage and support them in the different activities on offer and ultimately have fun! You will be involved in delivering a vital service to local families who may have limited opportunities to engage with play and creative activities. Some families do not have a space where there children can freely play, so this is a great resource, and an opportunity for all to interact with new people.

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Volunteer Retail Assistant

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Time Commitment: The shop is open from 10am – 4pm, Monday-Friday. We are very flexible, even a few hours once a week is greatly appreciated.

Duration: Ideally 4 months or more - and we can provide a reference to those who commit for this time.

Sales from our charity shop provide a valuable source of income for the Centre. This is a customer service role encompassing all areas of retail as part of a fun and friendly team. Training is provided and no special qualifications are needed. We are looking for a friendly, polite manner and a good level of spoken English.

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Crèche Support

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Time Commitment: Wednesday morning, 10am - 12pm

Duration: Ideally 6-8 weeks

On Wednesdays, 10 – 12pm, we welcome parents with children 0-5yrs to attend an ‘Emotional Health and Well-being’ programme. For most of the term, this is a drop-in session. Periodically, we run 6-8 week courses for the parents, for example aerobics classes, in partnership with an external provider. About 8 adults and at least 8 children attend these sessions. You will welcome families, supervise and play with the children in the crèche; enabling parents to attend the workshops.

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