If you are concerned about housing, money, benefits, your immigration status, work, or family life, you can contact us.
We will listen and work with you to understand what you need.
Get help
Who we can help
We may be able to help if you need advice about housing, money, work or learning, and any of the following describe your situation:
I am aged 16-25
I am a young person and have a connection to Westminster
I am a parent or carer
I have children and a connection to Westminster
If these groups do not describe you, you can find other services that may be able to help here.
How we help
We offer independent advice, support and services in one place. We start by listening and building a clear picture of your situation. Together, we agree next steps.
Our help focuses on:
- Working towards safer and more stable housing
- Understanding benefits and income
- Support with immigration and related legal matters
- Learning, training and finding work
- Support for families and children
- A place to stay for some young adults
Our client charter outlines our commitments to a high quality services
I am looking for...
How people who have used the Centre feel about us
96%
would recommend us to friends and family
90%
feel better able to meet their family’s needs
88%
say their family’s wellbeing has improved
88%
feel more hopeful about their family’s future
Advice services
What happens when you contact us
When you get in touch:
- We will ask some questions to understand your situation
- We may offer an appointment at the Centre or by phone
- We will find out if we need a translator
We work in a calm, respectful and non-judgemental way. We understand you may find your situation stressful, and we want you to feel safe.
We will agree together what help might be right for you.
I felt listened to for the first time. They helped me understand my options and take things one step at a time.
Contact us
Please tell us if you need an interpreter when you contact us.