Other services
Services for people we cannot help directly
The Cardinal Hume Centre supports young people, children and families experiencing homelessness and poverty in Westminster.
If you need advice and support but are not eligible for our services because you are not under the age of 25 or do not have children under the age of 18 the following services may be able to assist.
What to do if you are homeless today
If you have nowhere to sleep tonight, you should contact your local council to make a homeless application.
The telephone number for Westminster Council’s Housing Solutions Service is 020 7641 1000.
Their out of hours emergency number is 020 7286 7412.
Westminster Children’s Services
If the Housing Solutions Service say they can’t help, but you have children who are homeless with you, or you are under 18 yourself, contact Westminster Children’s Services.
The telephone number for Westminster Children’s Services is 020 7641 6000.
Their out of hours emergency number is 020 7641 2388.
If you are sleeping rough now
Westminster rough sleeping helpline
For help if someone is sleeping rough in Westminster.
StreetLink
To alert outreach teams if you or someone else is sleeping rough.
- Phone: 0300 500 0914
- Website: https://thestreetlink.org.uk
The Connection at St Martin’s
Day centre support in Westminster for adults with a history of rough sleeping.
- Phone: 020 7766 5544
- Email: services@cstm.org.uk
- Website: https://www.connection-at-stmartins.org.uk/contact
Housing and homelessness support
Westminster housing solutions service
For people who are homeless or at risk of homelessness in Westminster.
The Passage
Accommodation and homelessness services based in Westminster.
- Phone: 020 7592 1850
- Website: https://passage.org.uk/contact-us
Crisis
Support for single adults experiencing homelessness or at risk of homelessness.
Offers housing advice, employment and learning support, and help to find stable accommodation.
- Phone: 0300 636 1967
- Website: https://www.crisis.org.uk
Crisis Skylight London
Direct support, advice and learning opportunities for people experiencing homelessness in London.
- Phone: 0300 636 1967
- Website: https://www.crisis.org.uk/get-help/london
Glass Door Homeless Charity
Shelter and support across London.
- Phone: 020 7351 4948
- Website: https://www.glassdoor.org.uk/contact-us
St Mungo’s
Outreach, accommodation and recovery services across London.
- Phone: 020 3856 6000
- Website: https://www.mungos.org
Thames Reach
Outreach and supported housing services across London.
- Phone: 020 3617 6070
- Website: https://www.thamesreach.org.uk
The Salvation Army
Homelessness support and accommodation across London and the UK.
- Phone: 020 7367 4500
- Website: https://www.salvationarmy.org.uk/homelessness
Shelter
Free housing advice across England.
- Phone: 0808 800 4444
- Website: https://england.shelter.org.uk/get_help/helpline
Homeless England directory
Search for day centres, shelters and support services by postcode.
Health and mental health support
If you are in immediate danger, call 999 or go to A&E.
Dr Hickey Surgery – NHS GP for people experiencing homelessness
Based in our building.
Provides NHS primary care for people who are homeless or at risk of homelessness.
You can register without proof of address or identification.
- Phone: 020 7222 8593
- Website: https://www.drhickeypractice.co.uk
Joint Homelessness Team
Mental health service for people sleeping rough in Westminster.
NHS urgent mental health support
Westminster NHS Talking Therapies
Free NHS support for anxiety, depression and other common mental health difficulties.
Turning Point
Mental health and substance misuse services across London.
- Website: https://www.turning-point.co.uk
Groundswell
Supports people experiencing homelessness to access healthcare.
- Phone: 020 7724 2270
- Website: https://groundswell.org.uk
Domestic abuse support
If you are in immediate danger, call 999.
Refuge
National specialist domestic abuse service for women and children.
- Phone: 0808 2000 247
- Website: https://www.refuge.org.uk
Westminster Domestic Abuse Service
Support for people experiencing domestic abuse in Westminster.
- Phone: 0800 917 2222
- Website: https://www.westminster.gov.uk/domestic-abuse
If you are in immediate danger, call 999.
Immigration support
Find an immigration advisor or solicitor
You can search for accredited immigration advisors or solicitors via the following websites:
- Immigration Advice Authority adviser finder: https://portal.immigrationadviceauthority.gov.uk/s/adviser-finder#
- Law Society ‘Find a Solicitor’ service: https://solicitors.lawsociety.org.uk/
- Find a legal aid adviser or family mediator: https://find-legal-advice.justice.gov.uk/
Praxis
Free immigration advice to people in London and in some cases can provide representation.
- Phone: 020 7749 7605, Wednesdays 2-5pm.
- Website: https://www.praxis.org.uk/
Migrant Help
Advice and guidance for asylum seekers and vulnerable migrants.
- Phone: 0808 8010 503
- Website: https://www.migranthelpuk.org
Debt advice
StepChange
Free advice online to help you find a way to deal with your debt.
- Website: https://www.stepchange.org/
General advice
Citizens Advice Westminster
Free, confidential advice on anything from debt and benefits to family, immigration and housing.
- Website: https://www.westminstercab.org.uk/
Age UK Westminster
A broad range of advice and support for older people in Westminster.
How to use this information
If you are not sure which service is right for you, you can:
- Call Westminster housing solutions on 020 7641 1000
- Call Shelter on 0808 800 4444
- Contact NHS 111 for health or mental health guidance
- Visit a local day centre such as The Connection at St Martin’s